Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, please contact us at krisgescheidler@gmail.com with your order number and the reason for the return. If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please note that our products are printed and shipped on demand through our fulfillment partner. Return shipping addresses will be provided by our team after your return request is approved.
You can always contact us with any return-related questions at krisgescheidler@gmail.com.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you have received the wrong item. We will evaluate the issue and make it right at no additional cost to you.
Exceptions and Non-Returnable Items
Certain types of items cannot be returned, including:
- Custom or personalized products
- Sale items
- Gift cards
- Items marked as final sale
Please contact us if you have questions about a specific item.
Exchanges
The fastest way to get a different size, color, or product is to return the original item, and once the return is accepted, place a new order for the replacement.
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
Refunds
Once we have received and inspected your return, we will notify you whether your refund has been approved.
If approved, your refund will be issued automatically to your original payment method within 5–10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund.
If more than 10 business days have passed since your refund was approved and you have not received it, please contact us at krisgescheidler@gmail.com.